March 11, 2008...5:48 pm
Good things come to those who are proactive!
Today we received a phone call from one of our clients. Carla and her husband called to thank us for sending them to the credit watch service. They had signed up a few months ago, but had never checked her credit since then.She was surprised when she received an email from Trans Union alerting her that several new trade lines had been added to her credit report. Carla knew that she had not applied for anything. She logged onto to her True Credit services and saw that 3 new collections had been added from the same company.
The ironic part is that these were her husband’s medical bills and they had been added to her account. She had just spoken with the collection agency and set up payment arrangement to avoid it reporting on her account. They had assured her that the collections accounts would not be reported to the credit bureau.
“Because I was signed up with the service it alerted me immediately that something was wrong on my credit. This allowed me to be an educated consumer and hold the collection agency accountable. If I had not had the service with True Credit I would have not known about these until I applied for a loan. By then it would have been too late.”
We are working with Carla to get those items removed permanently from her report. Carla did a great job and we were happy to hear from her.
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